E-Commerce Growth Drives Demand for Smarter Package Management
Canada Post reported a 54% surge in e-commerce sales in 2020, reaching $62.9 billion, with projections nearing $80 billion by 2023. During the 2020 holiday season alone, a record-breaking 2.4 million packages were delivered in a single day. And that doesn’t even include the booming online food delivery sector, which continues to grow rapidly.
Smart Parcel Lockers by SMARTECH: A Modern Solution
For property managers, this shift signals an urgent need to upgrade package management systems. Parcel Pending’s smart lockers streamline operations by:
- Enhancing Package Tracking: Our carrier-agnostic lockers accept deliveries from all major services, including HelloFresh, SkipTheDishes, and Instacart. Chain-of-custody reporting ensures full visibility of each parcel’s journey.
- Reducing Theft: With 1 in 3 Canadians reporting package theft, secure lockers eliminate risks from “porch pirates” and “building bandits.” Residents receive instant notifications and can retrieve packages contact-free using a secure code or Bluetooth-enabled app.
- Supporting Grocery & Pharma Deliveries: Demand for refrigerated lockers has risen by 45%, driven by growth in grocery and pharmaceutical deliveries.
Meeting Resident Expectations
Today’s renters expect more from their living spaces. A 2020 Informa survey found that 66% of tenants prefer properties with smart lockers. These systems offer:
- Fast, contactless retrieval (in as little as 10 seconds)
- Improved safety and convenience
- Integration with other smart amenities like maintenance apps and keyless entry
Boosting Productivity and Resident Satisfaction
Smart lockers don’t just benefit residents—they also free up staff time. Properties report saving up to 24 hours per week, allowing teams to focus on leasing and community engagement. As Dean Holmes of QuadReal noted, “Package management used to be a full-time job. Now our teams can focus on serving residents.”
A Competitive Edge in Resident Retention
Amenities like smart lockers, co-working spaces, and reservation-based gyms are now key differentiators. One Parcel Pending customer saw a 40% increase in lease renewals after installing smart lockers.
SMARTECH, a global leader in parcel locker solutions, extends its award-winning expertise beyond Sing and Display, Print Finishing equipment, and Mailing Solutions. Operating across Australia, New Zealand, Asia, and North America, we provide localised support and cutting-edge technology to different industries. Smart Parcel Lockers by SMARTECH are the leading providers of package management solutions for residential, commercial, retail, and university properties. We offer a wide range of solutions, ensuring the simple and secure delivery and retrieval of packages and online orders. Our mission is to optimise business operations, reduce costs, and enhance efficiency through innovative parcel locker technology. Embrace the future of last-mile delivery with SMARTECH’s commitment to excellence.
