About Us

SMARTECH, a renowned global leader in Parcel Locker Solutions, extends its award-winning expertise beyond Sign and Display, Print Finishing, and Mailing Solutions. With a presence across Australia, New Zealand, Asia, and North America, we offer localised support and cutting-edge technology to various industries.

Recognised by the Australian Business Council as an Employer of Choice in both 2023 and 2024, SMARTECH is committed to fostering a high-performing, inclusive, and supportive workplace. This recognition reflects our dedication to both innovation and people, ensuring our teams and customers thrive together.

At Smartech, we have proudly served as the leading provider of parcel locker solutions to Australia Post (Auspost) for over a decade. Our unwavering support spans across their extensive network, covering both metropolitan and regional areas throughout Australia. Our comprehensive services encompass field technician assistance, installation, customer service, and various levels of support.

Distinguished by our commitment to innovation, we deliver a turnkey SAAS-based solution that stands out for its simplicity and rapid implementation. Designed to expedite go-to-market solutions, our offering caters to the demands of the current dynamic and fast-paced business environment. Our partnership represents a global deployment of over 19,000 parcel locker units, demonstrating consistently effective outcomes for our valued customers.

A message from our
Executive Chairman

My many years working for global technology brands, gives me great pleasure to lead a company with a rich history supporting Fortune 500 and SME customers across many countries. As a progressive company, we have seen extraordinary growth across Asia Pacific over several years. Most noteworthy being:

  • Quadrupling our workforce
  • Twenty X revenue growth
  • Sustainable profit growth with a solid business foundation in challenging times.
  • Global market expansion
  • Leading industry provider to B2B customers across the globe

Our rich culture and success are reflected by the diversified workforce from individual contributors to executive leadership teams. A substantial number of our employees have been with us for over 10 years and who understand our loyalty with customers and to shareholders.

Looking ahead, we are focussed on our growth strategy whilst continuing to strengthen our brand, create innovation in thoughts and solutions and bring positive impact to communities in which we live and work in.

Vincent Nair – Executive Chairman & CEO.
SMARTECH Business Systems.

History

SMARTECH was founded in Austin Texas over three decades ago. One of the founders, David Moore who resides in Texas is a director and co-shareholder of SMARTECH Business Systems together with Vincent Nair (executive chairman) who is based in Australia.

Through various acquisitions and growth, the Oceania operations were included in the global structure in 2021. Operating since 1959, the rich Australia/New Zealand history included great companies such as Fordigraph, GBC, Neopost and Quadient.

Leading industry provider to B2B customers across the globe, SMARTECH serves customers across the world with operations and customers in Singapore, Malaysia, Hong Kong, Taiwan, Macao, Vietnam, Indonesia, Australia, New Zealand, India, China, USA, Fiji, Vanuatu, Papua New Guinea and the rest of Oceania.

SMARTECH represent some of the best technology manufacturers in the world including HP, Quadient, Bluecrest, Graphtec, Pitney Bowes, EPSON, FOTOBA, Studio Jet, LxHausy’s, Duplo, Opex, Canon, and Multigraf among others.

Our people make SMARTECH most unique. We operate with a customer first mindset, and we are home to some of the industry’s leading talent including graduates to industry stewards who have remained loyal to us over 30 years of service. We are a company that has a close-knit team with a can-do attitude and culture.

Working with SMARTECH means partnering with a company that measures their success on customer and employee loyalty and satisfaction. We guarantee you will receive an unparalleled level of service and support, every step of the way.

Learn More About Us & Our Solutions

We've Got Asia Pacific & North America Covered

SMARTECH has offices located throughout Asia-Pacific and North America allowing us to conveniently service the region.

Contact your nearest SMARTECH office to discover how our technology solutions can transform your business.

Australia
Office Locations

Phone:

1800 422 349

AUSTRALIA HEAD OFFICE

Level 4, 12 Mount St,
North Sydney
NSW 2060

NEW SOUTH WALES

Unit 1, Block Q, Regents Park Estate
Princes Road East, Regents Park
NSW 2143

VICTORIA

69-71 Macbeth Street,
Braeside,
VIC 3195

QUEENSLAND

2/36 Turbo Drive,
Coorparoo,
QLD 4151

WESTERN AUSTRALIA

9 Millrose Drive,
Malaga,
WA 6090

SOUTH AUSTRALIA

24 Blenheim Street,
Adelaide,
SA 5000

Asia Pacific
Office Locations

MALAYSIA

Ground Floor, 8
Lorong Universiti B, Section 16
46200 Petaling Jaya
Selangor Darul Ehsan

CHINA MAINLAND

Level 24, Tower 3
China Central Place
No.77 Jianguo Road,
Chaoyang District,
Beijing, PRC 100025

TAIWAN

6F.-8, No. 116
Guanqian E. Rd., Banqiao Dist.,
New Taipei City 220706

HONG KONG

Suit 1902,
19/F 88 Hing Fat Street,
Tin Hau

SINGAPORE

178 Paya Lebar
Road, #04-02.
Singapore 409030

North American
Office Locations

TEXAS

5321 Industrial Oaks,
Suit 111
Austin, 78735

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